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Add contacts to a flow

Filter your contacts, select the ones you want, and add them to a flow so your outreach starts sending.

About 6 min·15 steps·First login to first campaign · Step 7 of 8·Last updated 1 September 2026
Applies to
All plans
Before you start
Contacts in a hubsell list, and a flow you have already built.

Adding contacts to a flow is what actually starts your outreach. The work is in the filtering: getting the right people selected before you hand them to the flow.

Filter your contacts

  1. Click the Contacts icon.

    The Contacts icon in the sidebar
    Opening Contacts

  2. To filter by list, click Lists.

    The Lists filter in the Contacts screen
    Filtering by list

  3. Select your list name.

    Selecting the list name
    Choosing your list

  4. To leave out contacts already in another flow, click Status.

    The Status filter
    Opening the status filter

  5. Select New to get contacts who have never been contacted.

    Selecting the New status
    Filtering to new contacts

  6. For an email flow, click Enrichment level to make sure every contact has an email address.

    The Enrichment level filter
    Opening the enrichment filter

  7. Select Has email.

    Selecting Has email
    Requiring an email address

  8. Click Apply changes.

    The Apply changes button
    Applying your filters

Select the contacts

  1. Click Select all to take every filtered contact.

    The Select all control
    Selecting all filtered contacts

  2. Click Apply.

    The Apply button
    Confirming the selection

Assign them to the flow

  1. Click Add to flow.

    The Add to flow button
    Starting the assignment

  2. Click Select a user to choose the account the outreach sends from.

    The Select a user control
    Choosing the sending account

  3. Select the user.

    Selecting the user
    Picking the user

  4. Select the Flow name from the list.

    Selecting the flow name
    Choosing the flow

  5. Click Add to flow.

    Confirming Add to flow
    Confirming

Your contacts are in the flow. You can see them on the Flows page, and they start moving through your sequence within the schedule and limits you set.

Good to know

  • Contacts can be added to a running flow at any time. They join the back of the queue.
  • Contacts are skipped when a flow sends if they are suppressed, or have already replied.

Common mistakes

  • The Add to flow button is greyed out. A user has to be picked at the top of the pop-up first. Only then can the flow be selected and the button becomes active.
  • Contacts do not match the flow's channel. Contacts without an email are skipped in an email flow, and contacts without a LinkedIn profile get permanently stuck at the connection request step. Filter on Has email or LinkedIn URL before selecting, or route them into a sequence for the channel they do have.

Interactive walkthrough

Click through every step at your own pace.

The walkthrough loads from Scribe only after you click, so nothing third party runs on the page until then.

Common questions

Can I add contacts to a flow that is already running?

Yes. Contacts can be added at any time, and they join the back of the queue.

What does the New status filter do?

It selects contacts who have never been contacted, whether freshly imported or already in your database. This is what stops you re-targeting people you have already reached.

Why is the Add to flow button greyed out?

A user has to be picked at the top of the pop-up first. Only then can the flow be selected and the button becomes active.

Next in this series

Invite team members

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